Colleen has a wealth of experience in the property market. She set up Hayes to provide a consistently high level of service to owners of character properties. Colleen, along with her husband Craig, undertakes market appraisals and will offer frank advice on how to optimise the sale value of your property. Colleen is also responsible for the sales team.
Craig is predominantly responsible for undertaking market appraisals. Coming from an equestrian and farming background and a native of the three counties, Craig has an abundance of knowledge in this area. A general love of architecture and straight talking ensures that Craig will always give you an accurate and fair figure for your property.
Phillip impresses us with his passion for customer service, his dedication and good old fashioned hard work. A native of Herefordshire, he has a love of the area and a genuine desire to find you the ‘right property’. Phillip is responsible for the smooth running of the Sales Team.
Janet’s role here at Hayes is to ensure the smooth running of our Lettings Department, where she works closely with other members of the Lettings Team, to provide the best possible service ranging from Market Appraisals through to liaising daily with our Landlords, Tenants and Contractors.
Araminta is the Sales Administrator for Hayes and arranges Market Appraisals, sends out contracts and organises professional photography, floor plans and brochure text. She also assists Colleen Hayes with the local newspaper advertising. She will be happy to assist you throughout the whole process from point of instruction to the commencement of the marketing of your property.
Catherine works alongside Colleen Hayes as her Personal Assistant to help ensure the smooth running of the Ledbury Office. Catherine’s previous experience as a Personal Assistant, Architecture degree and keen interest in horses, makes her a welcome addition to the Hayes team.
Diana has a strong equestrian background with excellent local knowledge and understanding of land and property putting her in a great position to conduct valuations. Diana specialises in equestrian properties, land and facilities.
Susan’s unique role here at Hayes is to liaise with all parties once your sale has been agreed. Susan will keep you informed through-out the process to enable you to successfully manage your onward move.
Kirsty has a wealth of local property experience matched with a propensity to develop strong relationships between applicants and vendors. Kirsty is motivated and determined to ensure she finds the right property for you.
Sam comes from background in London property sales. Having spent a lot of time in the South East and London he decided to move back to his beautiful native Herefordshire. With broad property knowledge and local connections his conscientious, straight talking and professional approach will help you find the right property.
Chloe is an enthusiastic BA Honours graduate, who's reputable knowledge of art and design is relatable to character properties with historical references.With an endearing, tenacious nature, Chloe is eager to maintain the highest level of customer service, with a meticulous eye for detail, making her proactive approach to sales relevant to individual requirements
Helen has a wealth of estate and letting agency experience, she is tenacious, hard working, particularly good at 'thinking outside of the box', listening to an applicant's 'needs' as much as to an applicant's 'wants' and matching them successfully to a property they may never have considered.
Abigail’s role at Hayes is to Let! Let! Let! Abigail is bright, energetic and exudes enthusiasm. She is a qualified member of the NAEA and works hard to promote and provide the best service to both Landlords and Tenants.
Bethan is enthusiastic, motivated and strives to achieve. She is a fundamental part of the Hayes team and works closely with both Sales and Lettings. Bethan comes from an equestrian background and recently graduated from university with an Honours degree in Equine Science.
Rebecca works closely with landlords and tenants to provide administrative support and smooth running of the move in process. She has brilliant organisation skills and strives to achieve the best results. Rebecca is a university graduate with an Honours degree in Equine Business Management and is a qualified member of ARLA.
Dan is our graphic designer who has worked closely with Colleen since 2004 to develop the Hayes brand. Dan works with the marketing team on all advertising, bespoke brochures and marketing. Dan has a keen eye for detail and is dedicated to delivering results through creative professional design.