Hayes Lettings Agency: An Overview

Hayes is the West Midlands Letting Agent of the year 2011, Landlord and Letting Agent. Hayes won this prestigous Letting Award at first try, thanks to the positive comments of our landlords, tenants and prospective tenants. Thank you.

Hayes Letting Agency, Ledbury Herefordshire, focuses on the marketing and letting of rental properties, whether modern townhouses, barn conversions, bijou cottages, Georgian mansions, equestrian facilities or landed estates. Whilst we are known for letting out larger, period properties (mirroring Hayes Estate Agency Department's specialisation), Hayes lets out a large number of modern rental properties, often purchased by the Buy-to-Let landlord for investment purposes.

Based in Ledbury, Herefordshire, Hayes Letting Department successfully lets properties across the three counties of Herefordshire, Worcestershire, Gloucestershire and into Monmouthshire and up into Shropshire.

Hayes Sales and Lettings Ltd (now known as 'Hayes') opened its doors on 16th August, 2004 with a clear focus on providing a high level of customer service to our target market. Hayes Lettings Department, is extremely proactive, with knowledgeable, ARLA qualified staff, marketing rental properties to the widest possible audience.

Hayes Lettings Agency: Marketing

Perhaps best known for our marketing presence, Hayes believes that to maximise the rental value of your property it needs to be presented in the best possible way. All Hayes rental properties are photographed; accurate floorplans are created, with dimensions and orientation, land areas are recorded and where appropriate presented on the lettings list and websites. 

Hayes Lettings Department also believes that to maximise the rental value of your property it needs to be marketed to the widest possible audience. To that end Hayes has a regular presence in the local newspapers: Hereford Times, Ledbury Reporter, Malvern Gazette, Worcester Evening News and most recently Gloucestershire Echo.

The bulk of Hayes lets are to people who have originally seen our properties either on our own website or on the major property internet portals: http://www.primelocation.com/, http://www.rightmove.co.uk/, http://www.zoopla.co.uk/, http://www.findaproperty.com/, http://www.globrix.com/, http://www.fish4homes.co.uk/, http://www.mouseprice.com/, http://www.propertylive.co.uk/ amongst others.

Hayes is unusual in the size of our web presence, reflecting both the national and international tenants that are attracted to Hayes properties. Many tenants are moving into the area, from abroad or other counties, with the intention of settling into the local community and then working out where they want to live (and which house they then want to buy).

Hayes Lettings Agency: Proactive Lettings Department

Marketing a property well, generates interest, but without a competent, knowledgeable lettings team, that initial interest is unlikely to turn into a let. Hayes invests a great deal of time and money to ensure that Hayes Lettings team is able to help applicants make an informed decision when renting a property:

All Hayes Lettings staff visit each property prior to formal marketing. To familiarise themselves with the house so that they can answer questions about it.

The Hayes Lettings staff are available, Monday to Saturday from 9.00am until 5.30pm. Hayes full time staff are in on Saturdays so that they can answer questions about properties. (NB unusually we sell and let more properties on a Saturday than any other day of the week)

The majority of viewings are accompanied by a member of Hayes staff

All viewings are followed up and feedback provided to the landlord within 48 hours

Landlords are informed of activity across the marketing mix and within the lettings department during a fortnightly Landlord call

Hayes Lettings staff proactively 'work' the database, contacting proceedable applicants first to try to secure the strongest, safest let.

If an applicant wishes to let a property, we take a holding deposit, undertake landlord, employment and credit checks, draw up an ARLA tenancy, take the remaining deposit and the tenant can then move in.

Hayes Lettings Agency: Risk Mitigation

Many of our landlords have one or two properties they are letting out, the income is a critical part of their financial planning. They want to know that they are maximising their income, but minimising their risk. Hayes Lettings Department therefore offers two services:

Hayes Introduction Only/Let Only Service

Hayes Letting Department, is instructed to let out a property by a landlord, the staff advertise it and proactively contact the database of applicants. Take payment, run appropriate Landlord, Employment and Credit Checks, draw up an ARLA Tenancy and then the landlord takes over.

Hayes Full Managed Letting Service

The Hayes Introduction Only Service plus the full management of the property once the tenants have committed to renting the property. Hayes Full Managed Service includes:

A full inventory of the property (including condition of the garden, cleanliness of the building, highlighting any stains, existing wear and tear before the tenant moves in).

Transferring all the utilities over into the new tenant's name.

Ensuring that the tenant has appropriate contents insurance on the rental property.

Advising the landlord to have appropriate landlords insurance on the rental property.

Check-in and Check-out of the property, referring to the full inventory. (Critical to minimise disputes at the end of the tenancy).

Scheduled quarterly inspections of the rental property.

Including a rent-guarantee for the lifetime of the tenancy on rental property. This means that in the event that the tenant defaults on the rental payments, the landlord will receive the full rent on the day it is due paid by the insurance policy. (One month's excess).

Hayes Letting Department has grown largely due to recommendations, both existing landlords and often existing or previous tenants. Many of our landlords are first time landlords, we work hard to explain the benefits, the potential pitfalls and how to mitigate them.

If you require further information, please contact anyone at the offices of Hayes on 01531 630030 or Lettings@hayes.gb.com or Hayes, 15 New Street, Ledbury, Herefordshire, HR8 2DX

Hayes Equestrian Estate Agency Sales

Hayes Estate Agency, Ledbury, Herefordshire specialises in equine properties for sale and the sale of unique properties, typically this means rural, period properties. A very healthy sub-set of our database are buyers looking for equine properties for sale, ranging from small cottages with one acre paddocks for a Welsh-Mountain pony, through to professional eventing yards.

Hayes Estate Agency department has equine properties for sale across the three counties of Herefordshire, Worcestershire, Gloucestershire, and into Monmouthshire and into Shropshire. Many equine properties for sale have potential for further development or updating, others are stunning professional yards with commercial quality maneges, American Style Barns and even gallops.

The size of equine properties for sale ranges from one acre paddocks through 8 -12 acre properties up to small farm size of 100 + acres.

A number of Hayes Estate Agency staff are or have been part of the equestrian set, ranging from point to pointing, through hunter-trialling, eventing and show-jumping. They will happily talk about the merits of each of the equine properties for sale to meet your particular needs.

If you are interested in receiving details of all new equine properties for sale please register for email alerts on this website or tick the Equestrian box at the top of the search criteria on the Property Search Page.

For further information about Hayes Equestrian Properties, please contact Sales@hayes.gb.com or on 01531 630030 or Hayes Equestrian Estate Agency Sales, 15 New Street, Ledbury, Herefordshire, HR8 2DX.

Hayes Equestrian Letting Agency

Hayes Lettings Department specialises in equine property to rent, , typically this means rural, period properties. A very healthy sub-set of our database are tenants looking for equine property to rent, ranging from small cottages with one acre paddocks for a Welsh-Mountain pony, through to professional eventing yards.

Hayes Lettings Department has equine property to rent across the three counties of Herefordshire, Worcestershire, Gloucestershire and also into Monmouthshire and into Shropshire. Typically the larger properties are being let out for a minimum period of one year, often for longer, they are more typically equestrian commercial leases.

The smaller equestrian properties are also often let out for more than the standard six months, they are being let out by people moving to the area, students of Hartpury College, or as overspill from some of the bigger racing yards.

If you are looking for an equine property to rent you will find that many equestrian properties are of a basic nature (stables, post and rail fencing, perhaps a turnout paddock) whilst others are stunning professional yards with commercial quality maneges, American Style Barns and even gallops.

The size of an equine property to rent can rangefrom one acre paddocks through 8 -12 acre properties up to small farm size (although the latter is rare!)

A number of Hayes Letting Agency staff are or have been part of the equestrian set, ranging from point-to-pointing, through hunter-trialling, eventing and show-umping. They will happily talk about the merits of each equine property for rent to meet your particular needs.

If you are interested in receiving details of all new equine properties to rent please register for email alerts on this website or tick the Equestrian box at the top of the search criteria on the Property Search Page.

For further information about Hayes Equestrian Properties, please contact lettings@hayes.gb.com or on 01531 630030 or Hayes Equestrian Estate Agency Sales, 15 New Street, Ledbury, Herefordshire, HR8 2DX.